We understand that sometimes plans change, and you may need to cancel or return your order.
Cancellation Policy:
- You may cancel your order within 24 hours of placing it by contacting our customer service at contact@labelbymou.com or 7975945290/8860154854.
- After 24 hours, cancellations are not permitted as the order will have been processed.
Return Policy:
- We accept returns only for defective or damaged products.
- To initiate a return, please contact us within 48 hours of receiving your order.
- The saree must be unused, in its original condition, and with all tags intact.
- Please note that return shipping charges are the responsibility of the customer.
Refund Policy:
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within 7-10 business days to your original method of payment.
- Shipping charges are non-refundable.